Delete your account
You can have your My Bowling Journey account and all the data in it permanently deleted. This page explains how, and exactly what goes.
The quickest way: do it yourself, in the app
You don't need to ask us, and you don't need to wait. In My Bowling Journey:
- Open Settings
- Scroll to Danger Zone
- Tap Delete My Account
- Type your email address to confirm
Your account and everything in it are removed straight away, and you're signed out.
Don't have the app any more?
If you've uninstalled it, changed phones, or simply can't get in, email us from the address your account uses with Delete in the subject line. We'll confirm it's you, then delete the account and its data within 30 days.
Email [email protected]What gets deleted
Everything tied to your account, including:
| Deleted | Details |
|---|---|
| Your account | Your email address and sign-in record |
| Your profile | Bowler name, handedness, style, home centers, goals |
| Your bowling history | Every shot, frame, game, score and session you have recorded |
| Your equipment | Ball arsenal, bags, lane lines and any patterns you saved |
| Your connections | Friendships, team memberships, coaching relationships and notes |
| Diagnostics | Error reports recorded against your account |
What may remain
- Leagues and teams other bowlers are still using. If you created a league or team that other people bowl in, it stays — otherwise they would lose it because you left. It simply no longer shows you as its creator. A league or team nobody else is in is deleted along with everything else.
- What other bowlers recorded themselves. If a teammate logged a match you both bowled, that entry belongs to their account rather than yours, much as a printed scoresheet would. Your own records, your name and your account are still deleted.
- Limited records we must keep. We may retain a small amount of information where required for security, fraud prevention or legal compliance, and no longer than necessary.
Questions
If you are not sure whether to delete, or you want to know what is stored before deciding, email [email protected] and ask. We would rather answer a question than delete something you wanted.
Our Privacy Policy explains what we collect and why.